Product prices are regularly updated when price changes are received from our suppliers. Currency of the products wll be listed on the shop page.

VAT UK & EU

All products are manufactured in Australia to high standard. Those products that are purchased via this online portal and shipped to the UK or the EU will not be charged 20% VAT at time of purchase. The 20% VAT will be charged at time of entry into the UK or EU and will be payabale to the shipping company before delivery.

Warranty:

1. Spillrite guarantees the workmanship of all of Spillrite branded products except those PD power units which are assembled and completed by third party companies. (Warranties will be the responsibility of those companies). As such, Spillrite offers a limited warranty to all original end-users of our products. Generally, this warranty applies to defects in material and workmanship when the product fails under normal conditions. Damage caused by conditions including, but not limited to the following are expressly excluded: modification to any component or assembly, solvents, corrosives, or harsh environmental conditions. Also excluded are all components considered consumables, such as gaskets, filters or exhaust silencers.
   It shall be at the sole discretion of Spillrite to either repair or replace a defective product or part with an identical or comparable unit. Shipping costs to and from Spillrite will be the responsibility of the customer.
   This warranty expressly excludes all claims of consequential or incidental damages which may arise as a result of product use or failure.

Extended warranty from 2 to 5 years can be purchased on most products.

Time frame and Delivery: 

1. Spillrite will take all efforts to deliver goods on time. If dues to unforseen circumstances the goods do not arrive on the specified or estimated delivery Spillrite will not be held responsible and will not refund or pay for any other method of transport or upgrade to the original transport contract. As we manufacture and source our products we can be held up by third partiues beyond the scope of our control. If as a customer you do not accept this condition then please do not purchase any products from us or talk to us about potential delays etc.
2. Spillrite will decide on the carrier and freight company for all goods dispatched and the customer will have no recourse, legal settlement, refund or case for an adverse claim against and Spillrite  if they decide to alter the type of freight or carrier without written permission from one of the Directors at Spillrite.
3. Spillrite will not be held responsible for any damage to vacuums, vacuum parts, hose or vacuum accessories shipped with a carrier that Spillrite chooses. If the client does not accept this then they are advised to choose their own freight company or take out insurance.

Interpretation of goods:

All goods will be delivered as described on our website and we stand by the specifications and purpose to which those goods/products are designed. If the product arrives and it does not do what a customer thought it would do then this responsibility lies with the customer not Spillrite. Please choose carefuly and always talk to a professional consultant from Spillrite making a purchase. We will not refund the cost of a product because the product will not do what the customer thought it would do due to the product being designed for a different task or the specifications are outside the scope of the task.

Ownership of goods and insurance:

Goods remain the property of Spillrite until all payments have been received in full. The goods once they have left the Spillrite factory are the responsibility of the customer. Insurance is not normaly taken out on dispatched goods. Insurance is the responsibility of the customer.

Inspection of Goods or Property of Spillrite:

Customers have no legal right to enter or view any product or product range or Spillrite premises without the written permission of one of the Directors of Spillrite. We will allow visitors to enter our premises under strict conditions and with advance notice.

Cancelling order:

Once the order has been processed and paid for the order cannot be cancelled by the customer unless agreed to by the directors of Spillrite at their complete discretion.